Last updated: 04-May-2025
Otron Pty Ltd trading as Otron Digital (“we”, “our”, or “us”) is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website, digital marketing services, and related platforms.
1. What Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Business name
- Website URL
- Any information you submit through our contact forms, email, or service enquiries
- Information about your use of our website (via cookies and analytics tools)
We do not collect sensitive information (such as racial or ethnic origin, political opinions, or health information) unless explicitly required and consented to.
2. How We Collect Personal Information
We collect your information when you:
- Submit a form on our website
- Email or call us directly
- Subscribe to our newsletter or content
- Engage with our services
- Interact with our website, which may use cookies and third-party analytics tools (e.g. Google Analytics)
We collect this information directly from you wherever possible. In some cases, information may be collected automatically (e.g., IP address and browser details for security or analytics).
3. How We Use Your Information
Any personal information you submit through our website will be used solely for the purpose of responding to your enquiry, providing services, and improving your experience with us. Specifically, we may use your information to:
- Communicate with you about your enquiry or project
- Deliver digital marketing services
- Send you updates or marketing materials (only if you opt-in)
- Improve our website and service offerings
- Comply with legal obligations
We do not disclose your personal information to third parties unless:
- You give consent
- It is necessary to deliver our services (e.g., trusted third-party service providers)
- It is required or authorised by law
All third-party services we use are selected carefully to comply with applicable privacy standards.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of secure servers, firewalls, SSL encryption, and access control protocols.
If we no longer need your personal information for any purpose, we will securely delete or de-identify it, unless we are required to retain it by law.
5. Access and Correction
You have the right under the Privacy Act to request access to the personal information we hold about you and to request correction if it is inaccurate, out-of-date, or incomplete.
To make such a request, please contact us at the details below. We will respond within a reasonable time (usually within 30 days).
6. Data Deletion
If at any time you wish to have your personal data deleted from our systems, you may contact us and we will promptly fulfill your request, subject to any legal or operational obligations to retain certain data.
7. Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your experience and analyse user behaviour. You can disable cookies in your browser settings; however, doing so may limit your ability to use some features of our site.
We may use Google Analytics or similar tools to collect anonymous data on how users interact with our website. This information is used to improve website performance and does not identify individual users.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. The latest version will always be available on our website, with the date of the last update clearly shown.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal information, please contact us:
Otron Pty Ltd trading as Otron Digital
Email: privacy@otrondigital.com
We take privacy complaints seriously and will respond as soon as practicable, usually within 30 days.